Finnish speaking Customer Service Specialist

20/06/2018
Tallinn, Estonia

Vacancy description

Runway  is a leading provider of  BPO (outsourcing services) to international, Scandinavian and European companies, and are about to become a major European player in this business area. With offices in Norway, Estonia, Latvia, Lithuania, Ukraine and Spain, we currently have over 1000 employees working each day providing services in 14 different languages for our clients in Transportation, Tourism, Technology, IT and Finance.

Job Description 

The candidates we are looking for have excellent communication and listening skills, are very good problem solvers and like to help people. Customer service specialists answer customer´s questions by phone, e-mail  and in Facebook with the goal of ensuring a positive customer experience. This job entails working with PINS loyalty card owners that need help using the card.

 Requirements

  • Willingness to help and solve requests;
  • Fluent in verbal and written Finnish (or at least B2 level);
  • Good command of English;
  • Excellent communication and interpersonal skills;
  • Patience, positivity, friendliness and willingness to help;
  • Previous experience in customer service will be considered as an advantage.


Company offers

  • International environment and valuable experience;
  • Possibility to grow personally and professionally;
  • Positive colleagues;
  • Excellent opportunity to practice languages and develop new skills;
  • Paid training.

 

Additional information

This job is located in Tallinn.

If you are interested please apply in English by sending your CV. Please, mention where you first saw the advertisement.

Only candidates who meet requirements will be contacted. 

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Contact HR for this position
Katriin Veenpere
HR Specialist
Tallinn, Estonia
+372 668 1064
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