Samsung Customer Service Specialist (Tallinn or Tartu office)

Tallinn, Estonia

Vacancy description

Runway is a multi-linguistic global business services center located in the Baltic region, Spain and Ukraine. We provide a variety of communication related services to medium and large sized corporations around Europe. In co-operation with our partner, we are looking for our partner Samsung.



  • Positive attitude and excellent soft skills;
  • Willingness to help and solve problems;
  • Estonian language spoken and written as a native speaker;
  • Russian language, spoken and/or written is considred as a big advantage;
  • Knowledge of Lithuanian or Latvian language would be considered as a benefit;
  • Good  English language skills;
  • Interest or experience in electronics/technologies;
  • Excellent communication skills;
  • Good organizational skills, eagerness to learn;.
  • Previous customer experience is an advantage.

Responsibilities and work:

  • Answer on Customer Services related calls, e-mails and chats;
  • Planning and organizing the working hours so that the tasks are done properly;
  • Closely work together with Team Leader to find solutions for customer;
  • Accuracy in data entry;
  • Follow up of clients’ customer contacts.

We offer:

  • Training and experience with one of the global leaders in electronics; 
  • Challenging and responsible work;
  • International environment;
  • Stable salary and performance-based bonuses;
  • Excellent opportunity to practice languages and develop new skills.


If you want to work in our multinational team, please send your application in English before 29th of March 2018. Apply right away as we would like to fill the position as soon as possible.

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Contact HR for this position
Katriin Veenpere
HR Specialist
Tallinn, Estonia
+372 668 1064