Excellent Outsourcing Services

We provide European and Scandinavian businesses with full-scope nearshoring services, placing quality as our top priority. All our services are performed by highly skilled and qualified employees, who share our clients’ culture and mentality, and work in offices located right here in Europe, less than two hours away from most Scandinavian airports.

Call Center Outsourcing

Runway call center outsourcing services combine cost reduction and process improvement with excellent customer service, quality assurance and highly trained employees, fluent in Scandinavian and other languages to make your customers feel like they have called a local call center.

Accounting Services

Nearshoring your accounting services to Runway is the fastest and easiest way to improve your accounting processes and significantly reduce costs related to managing an in-house accounting department.

Telemarketing

Language and communication skills are key to being successful in telemarketing. Runway combines native speaker language proficiency with highly specific telesales tactics, developed by experienced telemarketers that know how to get any product or service sold.

IT Outsourcing

We follow latest IT trends and use latest technological advancements to provide innovative IT solutions that help our clients increase business process efficiency, improve customer satisfaction and gain a competitive advantage with excellent cost-performance ratios.

HR Outsourcing

We rely on in-depth recruitment and employment knowledge and 13 years of HRM experience to provide all types of HR outsourcing services and ensure fast recruitment of people with highly-specific employee profiles.

Tailor Made Solutions

Our goal is to help our clients reach theirs. To make it possible, all our services are tailored to meet the specific needs of each client and the industry they are working in. From employee recruitment to service provision, we provide first-rate nearshoring services with an outstanding cost-performance ratio.

Back Office Services

Runway back office services ensure process improvement and cost reduction with outstanding service quality and real time service monitoring, while retaining scalability and adaptability to the clients’ needs and requirements.

Data Entry

Highly efficient and accurate data entry services with remarkable cost-performance ratios, ability to process data with various degrees of complexity in 15 languages and meticulous quality assurance processes.

Market Surveys

Runway market survey services will help you obtain precise and accurate data quickly and with minimal quota overruns. We use native speaker employees working in 10:1 service teams to ensure outstanding data quality while retaining remarkable cost-effectiveness.

Our IT consultants can help you ensure your IT architecture and IT infrastructure meets all your business needs, maximizing process efficiency and minimizing expenses incurred from inefficient business process management.

  • Extensive IT infrastructure implementation experience
  • Assistance with planning, implementation and transition
  • Current business process management analysis
  • Service team & infrastructure buyout option

 

IT Consulting and IT Architecture Planning

Looking for expert IT consultants to help you develop a new IT architecture for your company and improve your business process management? Our IT consultants will help you analyze your current IT architecture model as well as plan, sketch, design and help you implement a new model that will improve operational efficiency, meet all security requirements, integrate the necessary existing resources and eliminate unnecessary information silos. From planning to implementation, our IT consulting services will help you find the best way to make use of information technology to meet your business objectives.

Standardized, Consolidated and Centralized IT Architecture

Over the years our IT consultants have helped numerous companies design and successfully implement many large- and small-scale IT architectures. Our IT architecture planning services will help you standardize user workstation environments and database management systems, consolidate IT personnel, eliminate redundant functionality, centralized file storage and provide the optimal user authentication solution for your business needs. On top of that, we will also help you devise a secure and flexible method for sharing information and help you automate system maintenance to ensure greater cost-effectiveness.

Get in touch with us to find out how our IT consulting services can help you improve your IT architecture.

Implementing In-house IT Infrastructure

Looking to develop an in-house IT support, call center or customer service department? We offer full-spectrum IT infrastructure implementation services. To ensure that you receive infrastructure that best suits your company's needs, we will analyze your current business process management model, identify software and hardware that best suits your business needs, help you procure and implement the necessary IT infrastructure as well as provide assistance with planning and managing the transition period to ensure a smooth transfer from the old to the new infrastructure.

Using Experience to Ensure Effective Implementation

Having provided outsourcing services for over 13 years, we have undertaken numerous IT infrastructure implementation projects for our own offices, which has taught us how to effectively plan, structure and manage the implementation process without unexpected setbacks and unplanned expenses. On top of that, our experience with call center, telemarketing, IT support and other service outsourcing gives enables us to suggest and procure hardware and software that best suits your requirements.

Helping You Recruit New Employees

Employee recruitment can often be a costly and time-consuming process. If you are also looking to recruit new employees for your new departments, we can also help you manage your employee recruitment process, while letting you define employee profiles and supervise the process to make sure all candidates meet your expectations. Presence in 6 European countries gives us access to many different recruitment channels and enables us to recruit highly qualified employees right here in Europe, thus ensuring that our employees also share the culture and mentality of our clients. Our ability to efficiently manage recruitment and training of new employees has helped us establish our reputation for excellent service quality, and we will gladly use our experience to help you build the perfect team for your company.

Giving You a Service Team Buy-out Option

In case your company is currently unable to manage an in-house IT support department, but you're foreseeing a possibility to create one in the future, we also offer the option of serving as your outsourcing partner until you're ready to manage your IT support in-house. At that point, you will be given a possibility to buy out your service team, fully trained and ready to work, with our without the infrastructure used to perform their daily tasks. However, this option is only be possible if the buy-out option has been agreed on during the initiation of an outsourcing agreement.

 

Make sure your in-house departments operate with full potential

– get in touch with us and start our cooperation today.

Starting a BPO Partnership

Start Partnership with 5 Simple Steps

A partnership with Runway is based on openness, honesty and establishment of mutual trust, so that you can rest assured that our outsourcing services will always be performed with quality as our top priority. All we need to do to start a partnership is follow these five steps.
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