Excellent Outsourcing Services

We provide European and Scandinavian businesses with full-scope nearshoring services, placing quality as our top priority. All our services are performed by highly skilled and qualified employees, who share our clients’ culture and mentality, and work in offices located right here in Europe, less than two hours away from most Scandinavian airports.

Call Center Outsourcing

Runway call center outsourcing services combine cost reduction and process improvement with excellent customer service, quality assurance and highly trained employees, fluent in Scandinavian and other languages to make your customers feel like they have called a local call center.

Accounting Services

Nearshoring your accounting services to Runway is the fastest and easiest way to improve your accounting processes and significantly reduce costs related to managing an in-house accounting department.

Telemarketing

Language and communication skills are key to being successful in telemarketing. Runway combines native speaker language proficiency with highly specific telesales tactics, developed by experienced telemarketers that know how to get any product or service sold.

IT Outsourcing

We follow latest IT trends and use latest technological advancements to provide innovative IT solutions that help our clients increase business process efficiency, improve customer satisfaction and gain a competitive advantage with excellent cost-performance ratios.

HR Outsourcing

We rely on in-depth recruitment and employment knowledge and 13 years of HRM experience to provide all types of HR outsourcing services and ensure fast recruitment of people with highly-specific employee profiles.

Tailor Made Solutions

Our goal is to help our clients reach theirs. To make it possible, all our services are tailored to meet the specific needs of each client and the industry they are working in. From employee recruitment to service provision, we provide first-rate nearshoring services with an outstanding cost-performance ratio.

Back Office Services

Runway back office services ensure process improvement and cost reduction with outstanding service quality and real time service monitoring, while retaining scalability and adaptability to the clients’ needs and requirements.

Data Entry

Highly efficient and accurate data entry services with remarkable cost-performance ratios, ability to process data with various degrees of complexity in 15 languages and meticulous quality assurance processes.

Market Surveys

Runway market survey services will help you obtain precise and accurate data quickly and with minimal quota overruns. We use native speaker employees working in 10:1 service teams to ensure outstanding data quality while retaining remarkable cost-effectiveness.

  • The perfect bridge between Nordic and other European markets
  • International one-stop BPO service provider with a Scandinavian mentality
  • Tailor made HRM process and HR recruitment/training outsourcing services
  • Extensive experience in recruitment and training program development

 

Runway HR outsourcing services

Outsourcing HR services to professionals can make a huge difference, as the ability to recruit and train highly specialized employees can often be an expensive and time consuming process. With longstanding experience in recruitment and training program development, Runway has the means and experience to do it for you, thus enabling you to focus on key business processes and core competencies, while we take care of the rest. Runway HR outsourcing services can be divided into three general categories:

  • HRM Process Outsourcing
  • HR Recruitment and Training
  • Employee Leasing

HRM Process Outsourcing

HRM process outsourcing entails services related already existing human resource management. We perform all the usual in-house HR processes, such as payroll accounting and other HR related accounting services, motivation scheme development and performance appraisals, including the “360 degrees performance appraisals”, which incorporate employee evaluation based on feedback from all parties that are affected by the performance of a particular employee.

HR Recruitment And Training

For companies looking to hire additional employees for their own offices, Runway provides HR recruitment and training services, which also include assistance with logistics and legal issue resolution for employees that need to be relocated from abroad. Due to our presence in multiple European countries, we are in the perfect position to provide nearshore recruitment services for highly specialized employees, as our access to multiple country labor markets gives us the possibility to use many different channels for recruiting people with highly specific employee profiles.

Employee Leasing

Employee leasing is an alternative to traditional employee recruitment that eliminates various expensive and time-consuming elements related to a regular in-house hire. Leased employees report to the client company for their daily tasks, while remaining legally employed by Runway. Whether it is done to fill a full-time or part-time position, this approach will help avoid quite a few time and monetary investments, including locating, interviewing and recruiting employees as well as managing their payroll taxes and handling other HRM processes. This service is usually performed if a client needs additional labor to perform tasks of a one-time nature, or if a client requires employees with specific skills and expertise that are not available internally.

If a client requires an employee working outside the region of the clients company, but for some reason a client does not wish to register an official business in another region, leased employees can perform their daily tasks from one of our branch offices. Alternatively, leased employees may also be located within a client's office, while Runway remains the legal employer responsible for handling all employee related HRM processes. The latter might be the case with services such as call centers, telemarketing, IT support as well as other client specific services.

Runway Recruitment and Training Experience

The nature of the Runway BPO service provision model entails constant recruitment of new service teams, which implies the need to constantly hire and train new employees. Throughout the years, we have acquired extensive experience in professional recruitment planning and organization as well as employee training program development and all HRM process management. On top of that, we have also acquired in-depth knowledge regarding the specific nuances related to recruitment and employment of people from various European countries. Our internal training programs, included in the appropriately named Runway Academy, serve as an example of our ability to develop excellent training programs, which have helped Runway establish a reputation for being a reliable and trustworthy nearshoring service partner to numerous Nordic and Western European businesses.

One-stop BPO Solutions

Throughout the 13 years of providing BPO services, we have engaged in various international cooperation agreements that enable us to serve as a one-stop BPO service provider, offering a wide array of different outsourcing services. Furthermore, due these agreements and our presence in multiple countries, we also have the means to act as a bridge between Nordic and other European markets. Besides providing outsourcing services ourselves, we can also help our clients get in contact with professional service providers that have proven themselves to be competent, professional and fully-able to meet the highly demanding requirements and standards of Nordic businesses.

 

 

Put your trust in competence and experience – contact us to find out how

Runway can help you meet all your HR outsourcing service requirements.

Starting a BPO Partnership

Start Partnership with 5 Simple Steps

A partnership with Runway is based on openness, honesty and establishment of mutual trust, so that you can rest assured that our outsourcing services will always be performed with quality as our top priority. All we need to do to start a partnership is follow these five steps.
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